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Public Adjust/File Assistant 

Administration & Clerical

Talented customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities. With over two years of remote experience, including five years of B2B sales knowledge. 

•	Assembled incoming claim files from beginning to end.
•	Exceptional knowledge in computer programs pertaining to data entry (Mac or Windows).
•	Upheld client relations through multiple avenues of communication.
•	Worked closely with Case Managers, Estimators, and other knowledgeable Public Adjusters.


•	Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
•	Fostered opening and closing procedures and recommended changes to enhance efficiency of daily activities.
•	Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
•	Reviewed sales and gross profit reports to determine options for increasing market growth


Store Manager

•	Leveraged POS system to process sales, returns, online orders and gift card activations.
•	Aided customers in completing purchases, locating items and joining reward programs.
•	Answered questions about store policies and addressed customer concerns.
•	Monitored and replenished display inventory and restructured according to available stock.
•	Enhanced overall store appearance by applying careful consideration to product and display locations.
•	Pioneered visual marketing and styled window displays.


Educator 

•	Prepared samples for shipping with the proper federal compliant paperwork.
•	Supported all projects for new products to be leveraged in the annual trade shows.
•	Headed inventory control for all samples.
•	Pioneered lasting relationships with vendors and customers.
•	Set up, maintained and verified sterility of lab equipment and tools.
•	Analyzed experiment and test results to validate adherence to standards and specifications.


Organic Product Specialist/Sample Manager/Lab Tech

•	Performed strategic planning, execution and finalization of audits.
•	Complied with federal, state and local FDA & USDA Organic requirements.
•	Developed auditing program to address risks and evaluate regulatory requirements.
•	Developed and implemented corrective actions to bring business areas in line with standards.
•	Prepared working papers, reports and supporting documentation for audit findings.
•	Followed up on reviews to assess and report on completion or progress of corrective actions.



USDA Organic Audit Specialist

•	Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
•	Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, making recommendations on product offerings based on consumer data.
•	Maintained appropriate inventory levels based on management direction and customer demand.
•	Placed orders for merchandise consistent with quality, quantity and other specification requirements.
•	Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.


Body Specialist 

•	Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
•	Controlled store inventory and reviewed cash handling and operations reports.
•	Established and optimized schedules to keep coverage and service in line with forecasted demands.
•	Assembled meetings for up to 25 staff members to discuss upcoming promotions, key strategies and tasks.
•	Reviewed reports of cash and operations to effectively control store inventory.
•	Trained and developed new employees for ease of transition into team.


•	Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
•	Assembled store merchandise displays to promote and maintain visually appealing environments.
•	Verified incoming products and checked delivery totals to keep system records current and accurate.
•	Kept merchandise moving smoothly and accurately from stockroom to sales floor.
•	Received, sorted and processed damaged goods with vendors or manufacturers.


Inventory Control

Alexandra Hatzopoulos is a Public Adjust/File Assistant at Keys Claims Consultants in Naples, FL.

Alexandra Hatzopoulos

Alexandra Hatzopoulos

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Education history

University of San Francisco