Graphic Design: - Apparel & Accessory designer, developing multiple best-selling guy’s trend apparel pieces from t shirts to headwear and outerwear - Lead designer for fleece tops/bottoms, underwear, lounge, gift with purchase (giveaways), swim, and accessories. - Design and layout graphic prints, patterns, photos, text and logos as needed - Manipulate and recolor existing prints, sketches, illustrations, photographs, graphics, and patterns - Design brand marketing e-mails and trigger e-mail assets for product storytelling and promotions - Designed seasonal catalogs for our sales team - Created social media assets for marketing needs and store POP - Collaborated with big box retailers to create special SMU catalogs with an annual 10% increase of revenue and purchase orders - Coordinated with merchandising, sourcing, and sales teams for an increase in overall sales year-over-year, 10% sales increase for three years in a row Production: - Prepare tech packs, art files and renders to vendors - Handled color separations, embroideries, appliqués, and all types of print techniques for all apparel, and approved print and appliqué techniques for production - Worked with vendors domestic and international on day to day flows to ensure and meet transit and product ex-factories set by production Source & start up new factory relationships; negotiate appropriate costs and deliverables with sourcing partners to ensure best margin and quality are achieved - Sourced and developed accessories with overseas vendors - Catalogued seasonal proto samples and SMS samples

- Respond to and resolve all questions, comments, and concerns using multiple points of contact - Provide professional, empathetic and courteous service to all consumers - Serve as an internal advocate for consumers and provide feedback to other departments within the company - Become a product pro! Learn about all our product, features and benefits, and share that information with our consumers - Navigate multiple systems and fully understand the lifecycle of a consumer order