Bike

Outdoor

Sr. Technical Support Rep at Hammerhead, Freelance Bike Mechanic & Mountain Bike Coach

Freelance & Contract

Patagonia Grave x Bike Mechanic Camp

As a Field Rep I train the retail network on Liv Cycling bicycles, gear and the story behind the brand. I plan and execute demos, clinics, and events specifically aimed to inspire female consumers, as well as, advise retailers on how to better their women’s business. Utilizing a dedicated vehicle, I am a traveling mentor for Liv's network and a direct connection to consumers. I maintain a fleet of 20 bicycles, including completing repairs and adjustments so that each consumer is getting their best ride.
Comprehensive list of duties:
•  Implement experiences and storytelling to strengthen and support key markets 
•  Execute a high level of product and brand knowledge to influence additional sales at demo events, races, festivals, store openings, and store events
•  Plan, execute and promote key regional events and demos to generate product sales
•  Provide timely input on key market development opportunities, cycling trends, and consumer buying behavior 
•  Provide training and tips on how to assemble and maintain bikes
•  Conduct comprehensive bike set up clinics for retail staff focused on proper bike fit
•  Plan and invite local companies, cycling groups, industry organizations to exclusive demo events 
•  Drive a dedicated vehicle to events safely and in a timely manner
•  Keep up-to-date inventory of items carried in the vehicle
•  Maintain a clean and organized demo space
•  Assemble and maintain a fleet of 21 bikes
•  Maintain bike fleet maintenance log
•  Coordinate logistics of event including applications, permits and fees
•  Set-up and tear-down event activation assets

Liv Cycling Marketing Field Representative

Interact with riders through email, live chat, social media, video calls, and other communication platforms to ensure they have a great experience with Hammerhead and the Karoo. 
Troubleshoot various user issues with Karoo software, hardware, set up, features, logistics, and order management.
Build rider loyalty by fostering relationships with users through a genuine shared passion for cycling and technology.
Gather, understand, and convey product and customer insights to assist our product teams with user insights and prioritizing future product decisions.

Rider Success Associate

Owner and Coach

• Teaches and assists in UBI lectures and demonstrations
• Performs lab supervision for all lab work included in curriculum
• Shares with other instructors equal responsibility for preparing equipment and workbenches before each class, including lab preparation
• Assists in identifying tools, lab equipment, and bicycles that needs maintenance, repair, or replacement, or upgrades
• Serves as a resource for students during their interactions with UBI
• Assists with student registration and check-ins
• Assists administration with printed marketing and brochure assets, sales and enrollment invoice processing. 
• Provides curriculum feedback and development

Guest Instructor

As the Executive Director of Key City Bike, a non-profit community bike space, I provided overall
management of the organization’s mission to Recycle, Reclaim, Empower. I developed programming, documented policies and procedures, planned and oversaw all major events, fundraising and grant writing. I managed volunteers and created resources for volunteer development and recruitment, organized and coordinated the sustainable use of limited shop resources, oversaw financial record keeping, the annual budget and tax filings, responded to emails, phone calls and social media inquiries, coordinated and managed community outreach efforts, provided monthly and annual  reports to the Board of Director and the City of Mankato, and managed all social media, marketing and advertising.  I also lead weekly Femme Trans Women Mechanic nights.

Executive Director

As a Taxpayer Service Specialist in the Assessor’s office, I work with all aspects of county property taxes. I process property tax and assessment payments, calculate tax estimates and  balance daily tax and recording payments. I work with the County Commissioners, and present items to the County Board. I follow state statutes and implement county drainage improvements and repairs.

Taxpayer Services Specialist

Oversee all sales transactions that go through the office, conduct sales training, maintain broker files and records, instruct seminars to educate first-time home buyers through the MN Home Stretch Programs, design and manage all advertising, including the development and maintenance of our web page – www.greatnorthrealty.net.

Real Estate Broker

Acacia Wytaske is a Liv Cycling Marketing Field Representative at Giant Bicycles 捷安特 in Mankato, Minnesota.

Acacia Wytaske

Acacia Wytaske

Skills

Interests

Industries

Education history

Itasca Community College

University of St. Thomas