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Illustration

Customer Experience Manager

Top Management

I am currently working in the outdoor industry combining my passion for climbing, skiing, and the mountains with a career. I am a believer in sustainability and that your clothes and gear can be good for the environment. 

Oversee both customer service and warranty departments. Occasionally pack and ship orders for web fulfillment. SKU creation and inventory management in Fishbowl and Voonami server management. Develop local partnerships and fulfill athlete and marketing clothing allotments. 

Manage Retail Supervisors and Part time staff members, Coach and train on daily customer service situations, Encourage staff members to embody brand ethos, Merchandise to strengths using corporate directive, Addressing areas of opportunity by using visual displays and creating a welcoming and warm environment through merchandising, Coordinate partnerships to grow the brand within the community

Assistant Manager

Manage floor positions for staff members, Create a warm and welcoming environment, Run cash wrap and fitting room service, Maintain clean and organized visual displays • Anthropologie (Park Meadows, CO)

Manager In Training

Abigail Blackburn is a Customer Experience Manager at Flylow Gear in Denver, CO.

Abigail Blackburn

Abigail Blackburn

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Education history

State University of Connecticut