Mar 2018 — Now
Business Intelligence Technical Analyst · Coyote Logistics LLC - A UPS Company
• Established issue resolution processes for production tool management utilizing ServiceNow for our BI Suite in Tableau, Microsoft SQL Server Reporting Server (SSRS), and back-end SQL queries
• Analyzed and translated complex data issues or logic to VPs, Sr. Managers, stakeholders, and external clients when needed, digesting data into meaningful insights
• Streamlined and led the consolidation of our company-wide reporting tools by each department (Sales, Ops, Business Development, HR, etc.)
• Develop communication for new employees, managers, IT so to effectively communicate the power of data-driven insights
• Repaired and improved the efficiency of our reporting tools (SSRS, Tableau) and SQL queries
Jan 2016 — Mar 2018
Business Intelligence Developer · Coyote Logistics LLC - A UPS Company
• Transformed a Fortune 50 Clients' multi-billion dollar supply chain into streamlined Tableau Dashboards and SSRS Reports ; providing fresh insight into North American network spend, transportation partner bid fulfillment, and warehouse distribution center performance scorecards, thus driving reporting efficiency from initially ~50% to upwards of 95%.
• Engineered Coyote Logistics' 10,000,000+ shipments into comprehensive, big-hitter reporting structures such as Network Service Performance, Market to Spot Quote Efficiency, and Global Failed Shipment Mapping among others, empowering management to make intelligent data-driven decisions during our highest revenue year to date and as we expand globally into Europe.
• In response to massive partnership with UPS/Amazon, I structured the core backend data design to power over 30 unique daily reports each sent to distribution centers across the country allowing each's corresponding management to efficiently handle and plan for the day's incoming freight.
Jun 2015 — Mar 2017
Outdoor Tech Specialist · Moosejaw Mountaineering
• After research on market trends, product design, and utility, paired the Moosejaw shop guests with the best gear to assist in conquering their next goal or mountain
• Performed all manual shipping operations and complete online orders
• Engaged the customer assuring a warm and friendly experience while in the store and translate their adventure aspirations into roadmaps
• Conducted purchase transactions and returns
• Closed the shop by organizing the product and gear, cleaning, accounting for cash transactions, and assuring all tasks are complete
Aug 2014 — Jan 2016
Supply Chain Operations Coordinator: Young's Market Company · Coyote Logistics LLC - A UPS Company
• Directed the entire day-to-day supply chain processes for a $3.2 Billion California wine and spirits distributor, re-strategizing truckload optimization and buying processes through solidified daily structure and streamlined communication, increasing productivity and re-establishing client relations
• Assembled monthly and quarterly decks for the executive team on warehouse performance, itemized spend and profitability, while forecasting the upcoming carrier market capacity and costs, thereby allowing buyers to plan more effectively to ship increased product amounts on fewer trucks
Jan 2014 — Aug 2014
Cross Country Cyclist · Bike & Build
• Biked 4,300 miles from Virginia Beach, VA to Cannon Beach, OR with a team of 33 young adults, raising awareness for the affordable housing crisis by meeting city officials, education, and building homes within each of our local communities and those on the road
• Generated over $163,000 in donations, more than 10 days worth of building while crossing 14 states and 6 mountain ranges peaking at 12,183 ft over a period of 75 days
• Organizations: Habitat For Humanity, Rebuilding Together
